Cal-Royal IND90-G2 26D Indicator Deadbolt, Satin Chrome

The Cal-Royal IND90-G2 26D Indicator Deadbolt in Satin Chrome has garnered mixed reviews from customers, reflecting a blend of appreciation for its functionality and dissatisfaction with its durability. Several users praised the deadbolt for performing well after installation, successfully fulfilling its purpose as a secure lock. However, a recurring theme in the feedback points to installation challenges, particularly concerning the screws provided with the product. Some customers found the screws to be prone to breaking during installation, leading to complications that affected the overall experience. One customer mentioned that despite the installation issues, the supplier, Mr. Lock, demonstrated exceptional customer service by quickly sending a replacement lock after an issue arose, showcasing a willingness to support customers even when problems occurred. This positive interaction prompted a favorable perception of the supplier, even in the face of a faulty product. In contrast, another user expressed a severe disappointment with the functionality of the lock, highlighting instances where the bolt retracted unexpectedly, resulting in a frustrating and potentially unsafe situation. This raised concerns about the deadbolt's reliability in securing premises. In summary, while the Cal-Royal IND90-G2 deadbolt shines in areas like customer service and initial ease of installation, its sturdiness and functionality have raised concerns among several Consumers. **